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FAQs

Good question. We are an Australian owned business that has been whitening teeth for over 10 years. We are highly experienced, have tried heaps of different products and so we know what works and how to get the best results.

We know through clinical trials that our whitening gel ingredients provide safe and fast results. The LED ‘blue spectrum’ light activates and accelerates our gel and is the same quality light that is used in many dentists and in-clinic whitening stores.

Our Advanced teeth whitening kit contains two pens that are extremely easy to use as the gel is applied directly onto the surface of the teeth. The pen application means there is no gel wastage and is a mess-free process.

We think that the Beauty Blogger, Wellness by Kels sums it up nicely on her (unpaid) review when she says:

“I would recommend this kit over other kits I have seen on the internet for several reasons. Firstly, it is easier than other kits I have seen. Secondly, Advanced Whitening has been around for over 10 years and is fully compliant with all Australian standards, unlike many brands. Thirdly, it has been found in studies to not cause extreme sensitivity unlike other kits. And lastly, it is better value as it provides better results than kits at a similar price.”

Australian orders

All Australian orders receive free shipping and are dispatched the same day when ordered by 4pm. Orders over $100 include free express shipping. Our products are dispatched from Melbourne, so if you live in a major city on the east coast it is highly likely you’ll receive your product the next day.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information. If you have any questions regarding tracking your order, feel free to email info@advancewhitening.com.au.

International orders

All international orders over AUS$100 receive free shipping to anywhere in the world. Orders under AUS$100 will incur a AUS$20 shipping fee that will be added at checkout.

Yes, Advance Whitening products are completely safe. All of our teeth whitening products are designed and assembled in the USA, in ISO-9000 compliant facilities (not in China). All our products are compliant with FDA, ACCC and Australian Dental Association standards.

Our Advanced teeth whitening gel contains specially formulated ingredients: 6% hydrogen peroxide, glycerine, carbomer, peppermint oil, and triethanolamine.

Hydrogen Peroxide is a powerful whitening agent that penetrates tooth enamel to lift stains and we’ve recently added peppermint for a fresh taste. 6% Hydrogen Peroxide is the equivalent of 18% Carbamide Peroxide, and Hydrogen Peroxide is a faster acting ingredient that is perfectly suited to at-home teeth whitening.

Our new peroxide-free gel contains three active whitening ingredients and is suitable for people with extremely sensitive teeth.

None of our products are tested on animals.

Some people with sensitive teeth use our Advanced teeth whitening kit and have no sensitivity at all. However, if you have extremely sensitive teeth you are better to use the peroxide-free kit.

Beauty Blogger Wellness by Kels has sensitive teeth and has suffered before using other teeth whitening products, but loves the Advanced teeth whitening kit – read her review

If you are worried about sensitivity you should also try our enamel booster. This product is specifically designed to reduce tooth sensitivity by replenishing key minerals and strengthening the tooth enamel.

For the initial treatment, we recommend using your kit every day for 6 consecutive days. Following this, you should use your kit every couple of weeks as a touch up to maintain your white teeth.

If you have just whitened your teeth with a different brand of whitener, wait a few weeks before using Advance Whitening to minimise the risk of sensitivity.

We recommend against teeth whitening for pregnant or breastfeeding women.

There are no expected side effects to using Advance Whitening products. Unlike other whitening products, no significant sensitivity was experienced in our clinical studies. Don't use our products if you're allergic to any of the ingredients, though, and contact your dentist if you experience any issues.

Yes, all Advance Whitening’s products are safe to use on healthy natural teeth as well as all manmade dental restorations. They will not strip or harm your bonding, veneers, porcelain crowns or other dental work.

As veneers are a man-made material Advance Whitening’s gel, or any whitening gel for that matter, will not whiten the veneer whiter than the original colour. But it will help to restore the tooth to the original colour by cleaning the surface area of stains.

If you're considering getting a crown or veneer, you should whiten your teeth before having the material created, so the dentist can match the new tooth to your whiter teeth and the artificial surface won't stand out if you whiten later. Always consult a dentist for advice on your specific situation if you have any questions.

Teeth whitening is safe for most people. However, due to a lack of clinical studies proving its safety we don’t recommend teeth whitening for:

  • pregnant or breastfeeding women
  • children under the age of 12
  • people who have had recent dental work or oral surgery
  • people who have damaged teeth or gums

If you have any doubt about whether whitening is right for you, please speak with your dentist or doctor.

No problems. We have designed our kits for our customers' needs:

The Advanced teeth whitening kit is a state-of-the-art kit that includes easy-to-use teeth whitening pens that are applied directly onto your teeth. The gel used in this kit has been specially formulated for fast results.

The Advanced couples kit is our value pack. It is literally two of our popular Advanced teeth whitening kits at a lower price.

The peroxide-free teeth whitening kit is a new kit we've designed for people with very sensitive teeth.

 

We have been in business for over ten years and in this time have whitened thousands of teeth with great results and positive feedback from customers.

Results of the whitening will vary from person to person depending on your teeth, diet, and dental care.  As this is an online product and everyone has different quality teeth we can not and do not offer a money back guarantee if you aren’t happy with the results. We do however offer a refund if the product is defective and are returned to us unopened.

If an item has a defect and needs to be returned, please contact info@advancewhitening.com.au